LiamAI made hours cheap. Liam sells what's left: a brain that remembers.
An always-on productized advisor living in the clients' Workspace.
AI made expertise cheap and hours irrelevant.
Partner-grade answers now take ninety seconds and cost nothing. Consulting can't sell on scarce expertise anymore.
When the consultant leaves, so does the advising brain.
A consultant's hard-won judgment only helps while they're in the room. The moment they log off, it leaves with them.
A productized advisor, sold by the seat.
What Liam is, and the new revenue line it opens up for CGS.
Meet Liam, an always-on advisor
He lives in the client's Workspace and works like a senior advisor who never logs off, reading the engagement and surfacing what matters before anyone asks.
Copilots give you output. Liam gives you counsel.
Recurring revenue, not a timesheet
CGS billed by the hour. Each executive gets their own seat, so a single engagement becomes a subscription the whole leadership team keeps renewing.
Hours reset to zero. Seats compound.
Four things Liam does that a copilot can't.
CGS published research overnight. Liam read it against everything in the Workspace, so the analysis is waiting when opens his laptop.
Under the hood
3 models, 5 agents, 1 Workspace.
Every task goes to the smallest model that can do it. A Governor agent scores every answer for confidence, scope, and risk before it reaches the client.
Tap an agent to see its job
Governor: Reviews every response for confidence, scope, and risk before it ships.
The real product call: what to automate, and what to keep human.
The same engagement, run by hand and through Liam's agents. AI takes the routine; the judgment calls route to a person on purpose.
The numbers I'd track in production to know it's working.
Seat retention
Do clients keep paying after the engagement ends?
Interactions per seat
A silent seat is a seat about to churn.
Escalation precision
Did partners agree with the Governor's flags?
Time-to-first-insight
Something genuinely useful by day one.
The company brain is the table. Liam is the first step.
Build for one phase of a customer journey and you've made a tool. Build for the whole journey, and you're rebuilding how consulting gets delivered.
The shared brain. Scout, Atlas, and Liam all read from Forge, and all write back: patterns, never artifacts.
InternalWhat I'm taking with me.
The guardrail is the feature
Making Liam refuse was harder than making him answer. Knowing when AI should not act is the product.
The hard part wasn't the AI
It was structuring context so the agents reasoned well. Most of the work was upstream of the model.
The reframe was the work
We started building a better chatbot. The breakthrough was selling memory, not availability.